Outdoor Program Payment

Registration in a Petra Cliffs outdoor program/course, private guiding, or other outdoor adventure:

Includes: Professional rock guide and all technical climbing equipment (harness, helmet, shoes, belay devices, ropes and all other appropriate technical equipment).

Does not include: Personal gear, food, water and clothing (see equipment list for what to bring), transportation to/from climbing locations.

Gratuity for the guides is not included in the booking price. Tipping is an individual decision and you will receive top-notch service regardless, however our guides do accept and appreciate tips (most commonly via cash or venmo). It is customary to tip the guides at the end of the day, and we recommend tipping 10-20% of the trip price which is common in the climbing and skiing industry. Please note that you are under no obligation to tip, but it is highly recommended.

For all guiding and courses Petra Cliffs provides the required technical climbing equipment (harness, helmet, shoes, belay devices, ropes and all other appropriate technical equipment). If you have your own gear feel free to bring it!

All you need to bring is personal gear, food, water, and clothing (see course equipment list).

Make sure to read the course description thoroughly, any suggested prerequisites will be clearly listed. If you still have questions you can always email outdoor@petracliffs.com to see if a course would be a good fit.

Booking a private guide lets you customize the experience more: you get a say in where you go and what you cover. Private guiding also means there won’t be anyone besides you (and friends/family): you get the guides undivided attention.

Signing up for a course can be a great way to learn in a small group and meet some new people. Courses are discipline specific and often follow set curriculum.

For most programs you will meet your guide at the parking lot for your objective of the day. This means you will need to provide or secure your own transportation to and from the meeting location. The exact meeting location will be provided by your guide prior to your day of guiding. PLEASE NOTE: Petra Cliffs is not able to provide transportation to and from meeting locations.

If Petra Cliffs must cancel your program due to current conditions or dangerous weather, we will either (1) pivot to working indoors at Petra Cliffs, (2) reschedule at no additional cost, or (3) refund your payment. Programs will run in most conditions; if needed, programs will alter destinations as some climbing areas stay more protected during inclement weather compared to others. If the weather becomes excessively foul while a program is underway, programs can pivot to moving indoors at Petra Cliffs or working on rope and technique skills under a sheltered outdoor area. There are many options for adapting program itineraries based on the weather while still getting good value from your time and guide.

If for any reason you must cancel your registration, you will receive a full refund if cancellation occurs up to two weeks before the program start date. If cancellation occurs less than two weeks before the start of the program, you can either receive a refund for 50% of the payment (minus an administrative fee, if applicable) or reschedule for a different date ($50 reschedule fee). If cancellation occurs less than 48 hours before the start of your program, or if you do not show up on the day of the course, full payment will be forfeited. This cancellation policy is in place to ensure that we can guarantee consistent work and pay for our guides. If you must cancel, please email outdoor@petracliffs.com or call the gym at (802) 657-3872 as soon as possible.